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Computer freezes or wont startup at all

Memory Forum - www.tomshardware.com
ive recently acquired my daughter in-laws computer a dell inspiron 570 4mb ram 500gb hdd running windows 7 home premium 64 bit. she forgot to add virus protection. I've wiped back to original config it now freezes up or wont start up at all. been reading your forums to try to find answers but cant seem to figure it out. I've taken the ram sticks out switched them around and decided to try and run with 1 stick. heres my problem it runs great with 1 2gb stick but when I put the other in it freezes up just after startup or it wont start at all. ive tried this with both sticks running one at a time. both seem to be good the comp runs with just one but not adding the 2 together. any suggestions would be great


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