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Digitizer not working after replacement

Troubleshooting Laptops & Notebooks - Badcaps Forums - www.badcaps.net
Hello,

My wife replaces broken screens and digitizers for tablets because she's kinda got this gift at doing it and is real good at it. I handle the electrical problems, she handles the screens / digitizers. We got a Samsung Galaxy Note 10.1 tablet (model #: GT-N8013EAYXAR Deep Gray) that had a cracked digitizer.

My wife removed the broken one and she went and installed the new one, the only problem is it's not working properly and we're trying to figure out if it's the actual digitizer that's broke, if we're doing something wrong, or if the tablet itself is damaged more than we realized.

Originally, the owner showed us him swiping the tablet with the broken digitizer. However, when we received it, it wouldn't swipe properly at all. The new one has the same symptoms. If we try really hard and swipe maybe 10 times or so, it'll register as a swipe. When we try, it's almost like it's not fully registering our fingers, new digitizer or old. Tapping to open programs, etc, doesn't really work.

I'm wondering if there's some sort of calibration that must be done or is the tablet's PCB damaged or something? Any ideas or suggestions? Thank you!


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