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Area-51 m17-r1 stuttering video and audio

Alienware Aurora & Alienware Area 51 Forum - forum.notebookreview.com
so i just got myself an area-51 m17-r1 to add to my collection of old alienwares, and i'm having an issue i haven't faced yet on any of my old systems; stuttering. lots of it. it happens at random. sometimes the mouse will be moving perfectly smoothly, the next it's jumping all over the place. when watching a youtube video, sometimes it's fine, other times it's a slideshow. the audio sometimes does this as well.

full specs of the m17 in case it matters:

core 2 quad extreme qx9300 2.53ghz not oc'd.

ati 3870 x2

4gb ddr3 pc3 8500

250gb hard drive with win7 home x64. all drivers installed.

running on bios b13. i've found a b14, but can't quite figure out how to update.

cpu temps top out at 70c under load (fresh thermal compound and fresh thermal pad)

gpu temps haven't gone above 70c in my short game testing (stuttering was unbearable).

command center is NOT installed because alienfusion kept using all the cpu and memory.

windows has a video driver update, but it keeps failing to install. not sure why it's trying to install in the first place, as i have 2013 gpu drivers installed, and it wants to try to install a 2009 thing.

when i first installed windows, it installed some video drivers. in device manager, the top 3870 x2 had a yellow mark, and the bottom one didn't. installing the latest drivers fixed this. not sure if it has anything to do with the stuttering, but i say the more info the better.

 

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