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Anybody got experience in UK/Irish law?

iMac - MacRumors Forums - forums.macrumors.com
I've got a 27" late 2015 imac, originally purchased through very.co.uk in April 2016. This imac had a number of faults and clocked up six trips to the apple store with a recurring hardware fault. At this point I should probably point out I'm a photographer and the imac is crucial for work. I was without it a long time.

Apple eventually replaced the imac with a brand new one in April last year. In the year warranty period the screen has been replaced due to it being faulty and the software has been wiped and replaced due to bluetooth connectivity problems.

It's just a month out of warranty and the logic board has now died. I called up apple and they aren't willing to pay for repair, and have told me to go down the consumer law path. So I chased up very.co.uk and they told me the liability sits with apple because they have replaced the original product with a new one, the mac they replaced it with is from ireland, and therefore voids any UK law claim.

I got back to apple on this and they are actively trying to prolong talking to me on the phone about this. Does anyone have any advice they could give me?

Please refrain from the obvious 'should of got applecare' comments, I know I should of, but I'm a recent uni grad trying to make it as an artist and I can't afford dinner sometimes. The struggle is real my friends.

Any help is appreciated.

Thanks

 


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