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M14xR1 Slow and freezing

Sony Forum - forum.desktopreview.com
I have an M14xR1, recently it became very slow while doing simplest tasks and I am not even gaming on it anymore,plus it almost doesn’t have any heavy software installed.

It’s also freezing occasionally (having to press the power button to shut it down).

things i’ve tried:

*Restoring the factory image

*Installing Windows 10

*Installing Windows 8,8.1

*Installing the drivers from dell’s website

*Repasting the CPU and GPU

*Brand New HDD

none of that work.

any suggestions to what might be causing this issue?

thanks

 
Date: Oct 10, 2017   


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