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Unable to display Chinese...

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Dear Sir,

I had downloaded some songs from internet that include English and Mandarin songs. Please see screenshot No. 1 which shows one English and one mandarin song, both song titles display correctly.

I try to burn a disk that contains these songs, so I use Nero 9 to do this job. Screenshot No. 2 shows that before burning process starts, both song titles displaying correctly too.

Then after I had burn these 2 songs to a DVD disk, both song titles still display correctly, please see Screenshot No. 3.

However when I insert this DVD disk into a standalone DVD player, (it is Philips DVDR 3600 model), the Chinese characters of the mandarin song title immediately become unreadable, it became rubbish. (the English song title display correctly). I had called up Philips Singapore technical support centre, after several rounds of discussions, Philips Singapore told me that the DVDR 3600 just cannot display Chinese character which I doubt so. Notwithstanding the above, I still can play the 2 songs with this DVD player.

Can you help to advice me whether did I miss out something when burning the DVD disk or miss out some other important steps.

Your assistance in this matter is much appreciated.

By the way, I am using the following software:

1. OS ? Windows 8.1 with IE 11

2. Burning software ? Nero 9

3. DVD +R disk, (in fact I had used DVD +RW too, but the result is the same)

Thanks and best regards.

Jimmy Seow
Date: May 13, 2014   


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