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windows live mail unable to send /...

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using windows xp i get this message:

Unable to send or receive messages for the Hotmail account. To send and receive messages in your Hotmail account, go to on the Web, or try again later. To get help from Windows Live Customer Support, go to and click Windows Live Mail in the list of services.

Server Error: 3219

Server Response: An error occured in looking up the user's information in mserv

Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'

Windows Live Mail Error ID: 0x8DE00005
Date: Jan 11, 2017   


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