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Not Connected, No Connections Are...

Motherboards, Bios & CPU - Tech Support Forum - www.techsupportforum.com
Greetings and thanks in advance for any and all help.

To start off, let me explain some of the background to this problem. It began approximately 10 months ago, towards the end of January. It started occurring two months after I received the Windows 10 "upgrade" and I haven't been able to find a lasting solution since.

Essentially what happens is that my laptop will occasionally disconnect from my wifi internet without warning. Whenever I try to reconnect, it shows me a network icon with a red x (looks like a TV with a cable next to it) and then notifies me that no connection is available.

The part where the problem baffles me, however, is that I'm able to easily fix it by simply setting my laptop on sleep for 10 seconds. Without fail, the internet reconnects immediately and I'm fine until the next time it disconnects. Sometimes that's days, sometimes it's 20 minutes. One consistency I have noticed, however, is that my laptop constantly reconnects to my wifi whenever I wake it up from sleep mode. It shows the icon switch from disconnected to fully connected.

Here are some images to provide a bit more of insight into my situation:

I've tried the following solutions:

- Resetting my router. My other devices remain connected without problem whenever this occurs.

- Updating my Wireless Network Adapter

- Uninstalling & reinstalling my Wireless Network Adapter

- Unchecking the box "Allow the computer to turn off this device to save power" under the Power Management option of my Wireless Network Adapter.

- Troubleshooting my Network and Internet settings

Again, any insight into what's happening is greatly appreciated. I'm not extremely tech savvy and I've had no luck finding this specific problem on Google.

Here are my specs, as per the pre-posting requirements:

Connection Issue: Wifi

ipconfig/all output:

Microsoft Windows [Version 10.0.15063]

(c) 2017 Microsoft Corporation. All rights reserved.

C:\Users\steag_000>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Personal_Laptop

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

Physical Address. . . . . . . . . : 10-C3-7B-28-C8-7A

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter

Physical Address. . . . . . . . . : 1A-EE-65-80-82-B5

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Qualcomm Atheros AR9485 Wireless Network Adapter

Physical Address. . . . . . . . . : B8-EE-65-80-82-B5

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Link-local IPv6 Address . . . . . : fe80::4846:a7c7:1d6d:eb11%2(Preferred)

IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : Sunday, October 8, 2017 5:52:31 PM

Lease Expires . . . . . . . . . . : Tuesday, October 10, 2017 12:49:20 AM

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DHCPv6 IAID . . . . . . . . . . . : 45674085

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-04-C2-FC-10-C3-7B-28-C8-7A

DNS Servers . . . . . . . . . . . : 192.168.1.1

NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

DHCP Enabled. . . . . . . . . . . : No

Autoconfiguration Enabled . . . . : Yes

IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1012:64:9fd7:2534(Preferred)

Link-local IPv6 Address . . . . . : fe80::1012:64:9fd7:2534%27(Preferred)

Default Gateway . . . . . . . . . : ::

DHCPv6 IAID . . . . . . . . . . . : 452984832

DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-04-C2-FC-10-C3-7B-28-C8-7A

NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\steag_000>

Internet Service Provider: Charter

Broadband Connection: Cable

Modem: Arris / Router: Netgear

Windows Version: Windows 10

Anti-Virus/Security/Firewall: McAfee LiveSave & WebAdvisor
Date: Oct 12, 2017   


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