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Need help on Blank Screen

Gaming / Entertainment Class Notebook Hub - www.hardwarezone.com.sg - forums.hardwarezone.com.sg
Hi bros.

I'm a problem with playing Elder Scrolls Online whereby the screen goes blank but the game is running. I can ALT-TAB and goes back to Windows, kill the game and restart and it will be ok, until the next blank screen.

If high graphics setting, more frequent. If lowest setting, less frequent.

Based on google search results, I suspected the PSU was not giving enough power so I changed the PSU but problem still happen.

I installed a GPU temperature monitor and saw that a pattern formed. If the temperature hit about ard 62C, the screen goes blank and the temperature straight away goes down to ard 40s.

Does you think it could be the RAM or the Graphics card itself? I do not have any spare Graphics or RAM to test out.

Graphics: Gigabyte 560 Ti Factory OC

PSU before: 375W (running fine)

PSU after: Seasonik 520W (more frequent blank screen)

Symptoms

- only game graphics hangs

- game never hangs. Sound still can listen.

- Windows never hangs

- changed 520W psu

All advise appreciated! Thank you!
Date: Apr 19, 2017   


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